We are currently recruiting Customer Service Administrators on behalf of our Financial Services client based in Basildon. This is a full-time temporary position with permanent opportunities and applicants must be flexible to work 37.5 hours per week between the hours of 8am-6pm, Monday to Friday.
The start date for the positions is Monday 12th July 2021 with interviews to be held immediately virtually via Microsoft Teams.
The role will involve:
- Responding to customers by e-mail or letter to resolve queries/obtain information
- Working within a fast-paced environment
- Processing transactions to agreed service levels, quality standards and where relevant within agreed financial authority limits
- Support and take an active role in service improvement/process improvement initiatives or projects as required
- Keeps own knowledge of processes, products and appropriate regulation up to date
The ideal candidate will have:
- Previous administration based experience
- Excellent communication and negotiation skills
- High level of attention to detail
|Job Category||Administration, Customer Service|
|Salary:||£9-10 per hour|
|Job type:||Temporary, Full-time|