Senior Pensions Administrator

Full time
Salisbury, Wiltshire
Posted 6 months ago

We are currently seeking experienced Pensions Administrators to join our Financial Services client based in Salisbury. Of you have previous Pensions experience then this could be the role for you!

The Company

Our Client are a leading provider of Pension Administration services in the UK with around 650 employees across 5 locations; London, Salisbury, Bristol, Milton Keynes and Essex. As one of the first SIPP providers in the UK, they pride themselves on their wealth of experience and secure approach to retirement wealth planning.

The role will involve:

  • Co-Ordinating Pension Transfers in and out, liaising with counterparties to ensure a high speed of transfer
  • Delivering timely updates to internal and external customers
  • Maintaining standard documents, procedures and user guides
  • Monitoring on going procedural changes and implementing changes where required
  • Receiving and handling internal and external telephone queries becoming first point of contact
  • Taking responsibility for ad-hoc projects
  • Dealing with complex transfer queries
  • Logging and investigating customer complaints
  • Supporting colleagues and training and mentoring junior members of the team
  • Working closely with home and other departments in order to provide a total service to our clients

The Ideal Candidate will have:

  • Hold a minimum of three years financial services background (SIPP experience desirable)
  • Demonstrate a fundamental and technical knowledge of pension administration, re-registration and investments
  • Experience in producing Stock Transfer Forms, Letters of Authority and processing In-Specie Pension Transfers
  • Experience of checking and mentoring more junior members of staff
  • Experience of working and liaising with fund managers and external counterparties
  • Able to demonstrate a numerical aptitude with a keen eye for detail
  • IT proficient in particular Microsoft Word, Excel and Outlook
  • Able to take ownership and responsibility for own work
  • Enthusiastic, positive and flexible approach to work
  • Effective interpersonal skills
  • A high degree of accuracy and attention to detail is needed both numerical and written
  • Ability to build internally and externally relationships
  • Experience of deputising for senior members of the team desirable

Why apply?

  • 25 days’ paid annual leave with holiday trading options
  • Good pension with matched contribution of up to 6%
  • Income protection and death in service benefit of four times your salary
  • Long service awards, including extra holiday days and cash bonuses
  • A workplace that values diversity and your individual talents.
  • Optional excess-free private medical insurance for you and your family

Job Features

Job CategoryFinancial Services
Job type:Permanent
Salary:£20,000 - £27,000 per annum

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